The logic around the model.
Our software, specialized agent behavior, workflow definitions, and industry configuration connect input to action. Models and infrastructure are components within that system.
Our technology / Our IP
The platform behind
the work that moves.
Sanōva combines an owned software platform with applied AI and engineering. We configure that foundation around the language, rules, systems, and decisions of your industry.
Built to be more than an answer
Intelligence is a component.
The system makes it useful.
A model can interpret a request. Our platform connects that request to business context, an executable workflow, the people who own the decision, and the systems where work happens.
Sanōva owns the application and workflow IP around those capabilities. We combine it with selected cloud, voice, and model technologies to deliver enterprise-grade operational applications.
The Sanōva technology platformOne foundation.
Conceptual architectureOne foundation.
Purpose-built applications.
CHOOSE HOW TO EXPLORE THE SYSTEM
THE OPERATIONAL FLOWSee what happens
See what happens
between the moments.
Choose a step to see how intelligence, orchestration, and people turn an incoming request into completed work. This is a conceptual illustration, not a live deployment map.
PHASE 01 / CAPTURE
A customer reaches out. The request is captured.
Voice, web, mobile, and connected inputs turn scattered requests into a structured starting point, with an owner and the context available at first contact.
WHAT THE BUSINESS GETSA reliable starting point.The right record is created before work begins.
See an interactive workflow Business view is illustrative.
SANŌVA-OWNED IP
The operating logic belongs to the business.
Our application code, agent logic, workflow definitions, and industry configurations connect the experience to the work.
ExperienceWeb, voice, and configured channels
ContextApproved knowledge, records, and rules
OutcomeA reviewed action in the right system
- 01
Applications & experience
React web experienceOperator workspaces and customer interfacesIndustry applicationsStorm, command centers, and configured workflowsField experienceStorm iOS and Android applications - 02
Workflow orchestration
Temporal workflowsCoordinate steps, state, and long-running workSanōva agent logicSpecialized tasks and permitted toolsHuman decisionsReview, approval, exception, and escalation paths - 03
Intelligence & context
Knowledge + rulesRelevant sources and industry operating logicModel orchestrationTask-specific model selection and configured fallbackStructured resultsRecords, rationale, and proposed next actions - 04
Voice & connected systems
Deepgram → AI → CartesiaSpeech recognition, reasoning, and voice synthesisPython servicesApplication logic and integration boundariesBusiness connectionsDocuments, calendars, records, and approved actions - 05
AWS-hosted foundation
Application runtimeCloud-hosted services and application infrastructureData & accessTenant context and role-based accessOperating visibilityWorkflow status, logs, and exception review
Sanōva-owned platform logicSelected infrastructure and model providersIndustry-specific configuration
A conceptual view of the platform, not a deployment topology. Channels, integrations, controls, and service commitments are confirmed for each implementation.
What makes the platform Sanōva
Reusable technology.
Specific operating knowledge.
The foundation is shared. The vocabulary, permissions, review criteria, and integrations are shaped around the work.
A workflow that remembers its place.
Temporal coordinates work across steps and waiting periods. Human review and external system responses can be part of the same process, with a clear state to inspect.
More than one route to intelligence.
Configured model fallback provides an alternate path when a primary model is unavailable or unsuitable for a supported task. The workflow still needs validation and a defined exception path.
Respect the systems you already use.
Bring supported files and records into the workflow, then route a reviewed result back through the connections in scope. The integration contract is part of the product design.
Industry configurations
The same engineering discipline.
A different operating reality.
Automotive repair
Estimate intelligence, configured phone and web intake, shop operations, field work, and payer workflows—using repair-specific records and review controls.
See the Storm platformOperational command centers
Approved support knowledge, guided issue capture, specialist escalation, and command visibility, configured around the healthcare organization’s support process.
Explore healthcareConstruction, roofing, and property workflows can use the same foundation, with scope and connections agreed for each engagement.
Engineering for the real world
Enterprise-grade is
an operating discipline.
Design for the person, the exception, and the next system—not just the first successful response.
01
Define the boundary
Agree who can access information, what an agent may do, and which decisions require a person.
02
Make failures visible
Track incomplete work and route exceptions to an owner. A provider fallback is one part of resilience, not a substitute for workflow controls.
03
Prove the workflow
Evaluate actual examples, missing data, repeated requests, and integration interruptions before expanding the scope.
Bring your workflow.
Start with a stronger foundation.
Explore where the Sanōva platform fits, what needs to connect, and which outcome should come first.